In the hands of inexperienced vendors, translation projects that involve secure website login areas create as many problems as they solve. That’s because localizing secure portals for multilingual customers, employees and business partners is more technically challenging than it appears.
Most vendors’ underdeveloped portal solutions usually lead to:
- Oväntade utgifter
- Förseningar i implementeringen
- Misslyckade eller dåliga översättningar
- Dåliga användarupplevelser
- hög avvisningsfrekvens
- Förlorade kunder och intäkter
Portal translation is highly complex stuff, and is beyond the understanding of most localization vendors. Men MotionPoint är annorlunda.
Our technology and turn-key approach thoroughly and elegantly tackles the operational complexity of portal translation, while also providing airtight security. Så här fungerar det.
Seamless Technology Support
Portal platforms, even ones that have multilingual capabilities, often fall short under the rigors of day-to-day translation. That’s because these platforms usually shift much of the most costly effort—including technical configuration, collecting translatable content, translation, and publication on the localized portal—onto their customers.
Additionally, these systems rarely support the localization of complex web applications and database-driven dynamic content, which are commonly used to present personalized experiences to users.
MotionPoint's solution avoids these issues because it operates independently of your platform's technology stack, and supports all underlying technologies and code. It's the only solution that reliably works with these (and other) technically complex technologies and use-cases:
- Our solution is compatible with legacy backend databases that have not have been widely supported in years (or decades)
- It accurately parses translatable content from complex web applications powered by Angular, React and other frameworks
- It deploys sophisticated JSON and XML parsers to detect and localize hard-to-find dynamic content
- It seamlessly supports custom-built portals that leverage several coding languages or frameworks
MotionPoint’s approach is also:
En komplett lösning
MotionPoint assumes 99% of the tasks required to implement and operate multilingual instances of your portal, including configuration, hosting, ongoing maintenance, translation, content publication and more.
It takes about 5 hours of IT on your end to implement our solution-not the weeks or months required with other approaches. Löpande krävs inte ditt engagemang överhuvudtaget.
Secure
MotionPoint's innovative proxy-based solution ensures that our do not see or store any personally-identifiable information. We support industry-recommended secure encryption protocols, and are also compliant with PCI DSS, HIPAA, Privacy Shield and other rigorous data protection standards.
Förberedd för omdesign och ny plattform
MotionPoint’s solution operates independently of your portal’s platform, so it can seamlessly support any redesign or platform migration you might undergo down the road … with little-to-no effort required from your team.
Den idealiska 24 / 7 / 365 managed hosting-lösningen
Vår kompletta lösning är helt kompatibel med Content Distribution Networks i alla konfigurationer. Och eftersom alla uppgifter som upptid, mjukvarupatchar och installation hanteras av oss krävs ingen ansträngning från din sida.
Eliminering av arbete och omkostnader
As you make content changes to your origin portal, your localized portal should effortlessly keep pace. But traditional vendors often heap tasks on their customers because they lack the necessary fluency in website technologies and automated workflows.
In contrast, MotionPoint's solution handles all the under-the-hood complexities that can bog down your IT team. We have the translators and resources to handle ongoing updates, new customer support content, fresh UI capabilities and more.
We handle it all, including:
Översättningsarbetsflöde
MotionPoint’s solution automatically identifies translatable content on your portal pages and complex applications, sends it to experienced translators, fully manages the production workflow including revisions, and publishes the content.
We publish this translated content on your localized portal typically within one business day.
24/7 Support och eskalering
MotionPoint’s technologies, project managers and translation teams constantly monitor and oversee every facet of the portal translation project—from technology to translation—and even tackle issues with third-party providers.
Multimedia-stöd
MotionPoint stöder översättning av alla filtyper av online multimedia (inklusive bilder, PDF-filer, videor, ljudinspelningar, interaktiva applikationer med mera). Multimedia content is detected, translated, and published to your localized website with no effort required from you.
Övervakningsfunktioner för webbplats och nyckelflöden
This technology monitors your localized portal's keyflows for functionality issues. MotionPoint's web engineers use automated scripts to regularly analyze your portal's performance.
If they detect any issues, they quickly investigate to determine if there's a technical error or a shortcoming in the portal's functionality. De åtgärdar sedan felet omedelbart, eller meddelar dig om så behövs.
Slutsats
There are enough processes to manage to support your origin portal. Adding localization into the mix exponentially increases that complexity.
MotionPoints branschledande tillvägagångssätt hanterar alla utmaningar du kan förvänta dig – och hundratals som du aldrig skulle förvänta dig. Our fully turn-key solution eliminates that effort and complexity, producing localized portals worthy of global customers, and your brand.
Uppdaterades senast den 29 januari 2020
